Our Values
Frequently Asked Questions
How long has ICR been in business?
ICR was founded in 2011. ICR has combined industry experience supporting manufacturers across a wide range of industries. Our leadership team and core craftsmen bring deep, hands-on expertise earned through years of designing, building, integrating, and supporting complex manufacturing systems.
What is ICR's typical job size?
There is no typical job size for ICR. We support projects ranging from small, targeted upgrades to large-scale, multi-system manufacturing integrations. Whether it’s a single machine, a custom automation cell, or a full production line, we scale our approach to match the scope and complexity of the job.
What makes ICR different?
ICR is a privately held manufacturing integrator focused on long-term partnerships, not one-off projects. We combine strong engineering, skilled craftsmen, and disciplined project execution with a mindset of ownership and accountability. Our clients value our responsiveness, transparency, and commitment to doing things right the first time.
How about ICR's ownership?
ICR is a family owned company. This allows us to remain agile, make decisions quickly, and stay focused on our customers rather than shareholders. Our ownership structure supports long-term thinking, stable relationships, and consistent quality.
How far away will ICR travel for work?
ICR supports customers nationwide. While many projects are regional, we routinely travel to customer sites across the U.S. when the project requires it. Our team is experienced in executing work safely and efficiently, wherever the job takes us.
Does ICR handle integration only jobs?
In addition to automated equipment manufacturing, Yes. ICR frequently partners with customers to provide integration-only services. We are comfortable working with customer-supplied equipment, third-party machines, or legacy systems and integrating them into a cohesive, fully functional manufacturing solution.
What is a typical ICR Machine build?
A typical ICR machine build is a custom-engineered solution designed to meet specific production goals. This may include mechanical design and fabrication, controls and programming, safety systems, testing, and on-site commissioning. Every build is tailored—no cookie-cutter solutions.
Does ICR offer onsite training and support?
ICR can provide onsite training, startup support, and post-installation assistance to ensure operators and maintenance teams are confident with the equipment.